Auto Transport Reviews and Ratings

4 Reviews submitted on Ship Any Car, LLC

1. Reviewed by Michelle - Order ID Unknown
   March 19th, 2010 at 5:18 PM


• Quote
• Reliability
• Support
• Overall Rating
1

This company is terrible and extremely dishonest. Do NOT give them any business!!

Last year I had my car shipped (well, driven on a flat bed truck) by them. I paid this company cash when the car was delivered. They also charged my credit card. So…essentially they charged me TWICE. Unfortunately, my credit card only disputes charges within 60 days, so they said they could not help me once I figured out what happened.

I have been on the phone with this car shipping company about 30 times now in the last 2 months trying to get my $800 refund. They have run my fiance and I in circles. They have promised to call us back, then they don’t. They have promised they were putting a refund check in the mail TWICE now and no check ever comes. The guy who runs the company is a total liar and thief.

The owner promised us on the phone last Friday that he was putting a check in the mail. It is now a week later and the check has not arrived (and their company is located in Jersey…just a 3-4 hour drive from us). It should only take a couple days to come in the mail. Obviously, he did not send it. And this is the SECOND time they have said they were sending us a check.

Also, if you call in and get their phone message (instead of a person), it says they are in good standing with the Better Business Bureau…This is not true! They have a C- rating with the BBB. I know because I just got off the phone with the BBB and that’s what they told me. Steer clear of this company at all costs.

2. Reviewed by Jim Fraunberger - Order ID Unknown
   March 22nd, 2010 at 3:55 PM


• Quote
• Reliability
• Support
• Overall Rating
5

I used Shipanycar.com to ship my Saturn Vue from NJ to LA CA and was very pleased with the service. Danielle was efficient when she took the order, explained everything to me and followed up to see if everything was in order. The car was picked up and delevered in the same condition. I wouold highly recommend Shipanycar.com for yor auto shipping needs.I plan on using them again when I ship my car bac to NJ from California.

3. Reviewed by Ryan - Order ID 10564-ZM
   April 2nd, 2010 at 12:33 PM


• Quote
• Reliability
• Support
• Overall Rating
1

The worst customer service I have ever received! DO NOT use this company. After reading some other reviews, my experience with Ship Any Car is very similar. I am a military member returning from overseas and needed my 1965 Ford Mustang picked up at the vehicle processing center in California. I organized this entire thing with the center and Ship Any Car 2 weeks in advance. They knew when I was driving from Arizona to California to process my car and then give it to their driver on the same day. 2 days before they call me and ask me if they can pick up the car on that same day. I told them again, that I must be there to receive, inspect and sign for my car and then the truck driver can have it. So then they said Ok, we will call you when we have a driver for you on that day. The night before they call and ask if they can pick up the car the day after my appointment? AGAIN, I told them I have an appointment, I am taking military leave to drive 7 hours to receive my car and make sure it gets on their transport truck with no problems and they said OK we will call you in the morning with your driver’s name and number. Half way to California I had not gotten a call, so I called them and they said they would call me right back. Didn’t call, called again and said they would call me right back. Didn’t call. They said they working extremely hard on getting a driver to me right away. They are liars! Do not believe what they tell you. They never called me one time that day and they just left me hanging. I was forced to hire a local company in the area and paid 2 times as much. If you decide to use this company, make sure you have a back-up plan and DO NOT work with Danielle, Andre or Manny because they don’t care!!

4. Reviewed by JERICHO - Order ID 16135-VW
   April 12th, 2010 at 4:54 PM

0

I called this company, the Fremont one specifically for a quote of shipping from CA to MS and the girl that I talked to named Jenn was rude and she’s almost forcing you to give your credit card details even you’re just asking for a quote. Then she said that the dispatch gonna get in touch with me for the pick up date and everything but when the dispatch called me they didn’t even know when the Van is gonna be picked up. And I’ve waited for a couple of days and haven’t heard from any of them so I called the office from Fremont and the dispatchers’ no. but they both have no idea on when it is going to be picked up and saying that they are working on it. And it was 1 week after I placed a confirmation with them, nothing happens, they can’t give an exact date on when the Van is going to be pick up. I am the one who’s following up with them, they won’t even let you know what is happening. And now, it’s been 2 freaking weeks and 6 more days before the day that I needed the VAn to be on its location, they still don’t know when the Van is gonna be pick up, I was talking to Andrew- the “Manager” and he was saying that they are still looking for a driver and he can’t even assure me that the Van is gonna be at the location by the time that i needed it, when 3 other people assures me 2 weeks ago that there is a lot of time for the Van to be there in MS.
Now I am freaking mad and being stupid listening to these kinds of people who’s fooling their costumers, that i need to call another BETTER auto transport who has a way lower rate and give an exact date for the pick-up and drop off of the vehicle.
I know this is way too long but I hope no one would ever, ever experience this kind of INCONVENIENCE.

FOR THIS COMPANY… RESPECT PLEASE. RESPECT OTHER PEOPLE.

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